Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. We request a minimum of 24 hours of cancellation or reschedule notice! If for any reason, you have to cancel or reschedule your detailing appointment, please call us immediately. Less than 24 hours cancellations will be charged a cancellation fee of $50.

Clean will charge a $50 fee, if you, the customer, call our office after business hours, after 6:00 p.m., and leave a message to cancel the appointment; If our service pros arrive at the scheduled appointment and for any reason you are not able to detail your vehicle. (Example: a locked door, no show from customer, etc.)

Appointments scheduled within a time frame less than 24 hours before the actual appointment can be only canceled or rescheduled with a $50 fee.

The customer will be also charged a $50 fee if our service pros arrive at the customers location on time, but are unable to get access to the vehicle due to the customer ‘s fault for more than 20 minutes from the scheduled appointment time.

All online reservations through our website and social media are subject to the same cancellation and rescheduling policy.

Appointments can only be canceled, scheduled or rescheduled through our website scheduling system, and/or calling our office directly at 801-997-5919.

Clean Mobile Detailing
info@cleanmobiledetailing.com
801-997-5919