Service Agreement

Clean Mobile Detailing Estimates

Clean Mobile Detailing LLC, a.k.a. “Clean” is an auto detailer that comes to you! You agree that the prices are subject to change and price to be paid is calculated onsite after a service pro confirms all services, vehicle type, and any add-ons.

Any price estimates are based on Clean’s prior experience, without an inspection, and based on information provided by the Customer.
If at the commencement or during the course of providing the Service, it is apparent that the actual cost of the Service will exceed the quote provided by Clean. Clean will provide the Customer with the option to pay an increased fee to complete the service or pay the quoted amount without the service being completed.

Complaints/Guarantee

You agree to inform Clean within 48 hours if you are dissatisfied for any reason with the Service provided. You agree to choose one of the next 3 available days for a free re-detailing. Re-detailing must be completed within 7 days from the time of initial service.

All outstanding balances must be paid before a scheduled re-cleaning can be booked.

Extreme Vehicle Condition

You agree if Clean deems your vehicle to be in extreme vehicle condition our Clean Pro/s will not be able to fully detail your vehicle to our normal standards in our allotted appointment time and that you will need to purchase an additional Clean detail if you desire your vehicle brought up to Clean standards. Clean, however will give you a complimentary interior detail add on service of your choosing for your next appointment. (excluding odor elimination treatment)

Outside Service Area

Clean currently services Utah and Salt Lake Counties. We are expanding each year to other cities and counties. If an appointment is booked outside of our service areas Clean reserve the right to remove any discounts or we may require two vehicles to be detailed at the same date/time of appointment to justify the travel distance. If multiple vehicles are not available to detail at the same date/time of appointment you agrees to pay a $50 travel fee.

Personal Belongings

Please remove all personal belongings from the vehicle prior to your appointment. Clean and our Clean Pro/s are not responsible for the loss of personal items left inside the vehicle. We will do our best to collect all trash and any hidden personal belongings we find prior to starting our detail process. Everything we have collected will be left behind inside a plastic belongings bags.

Payment Terms

The Customer agrees to pay Clean Mobile Detailing in full when the service is complete unless otherwise agreed in advance in writing. You authorize to charge the credit card on file if no cash or check payment received. All outstanding invoices 14 days and over is a subject of late payment fee of $25 plus any outstanding balance. If no payment is received immediately after service completed, the customer authorizes Clean to charge the customer credit card in the full amount of the invoice.

Clean Car Club Subscriptions

Clean offers no contract monthly, bi monthly, and quarterly memberships for a truly clean car experience. Discount pricing on memberships are subject to vehicle size and interval of subscription. Clean provides discounted services on the interior detail + complimentary exterior wash when available for each type of membership, however if a customer cancels their membership within 3 months, customer agrees to pay the discount back and the customer’s card on file will be charged for the difference.

Coupon/ Offers/ Discounts

All coupons must be submitted during scheduling an appointment online or with a Clean scheduler. Clean will charge the customer the full price for services if the customer did not notify Clean about a coupon at the time of scheduling. Any and all coupons or offers only can be used once and can not be combined with any other coupons or offers including the Clean Car Club discounts. Limit 1 per customer. Referral discount codes can be used one time per household and only if a referral scheduled a detailing appointment with us.

Online Promotions and giveaways

All online promotions and giveaways are for US residents only. Online promotions and giveaways are not sponsored by the platforms they are shared on. This might include but not limited to Facebook, Instagram, Tik Tok or other social media platforms. If applicable, online promotions and giveaway end dates will be stated in the online posts. Winners will be announced online on our social media channels. Winners will be contacted via available methods, which will include but not limited to text message, phone call, email or direct messaging on social media. For any questions in regards to our online promotions and giveaways, please email us at info@cleanmobiledetailing.com

Soliciting Policy

You agree not to solicit for hire any staff member introduced to you by Clean for any detailing-related services. If you are found to have solicited one of our team members please be advised you will be flagged in our system and you won’t be able to schedule a service with us anymore. We reserve the right to seek legal protection to compensate us if needed for the time and money spent to find and train our employees.

Clean Mobile Detailing
info@cleanmobiledetailing.com
801-997-5919