Clean Wraps – Care & Warranty Policy

Last updated: 3/7/2025

At Clean Wraps, we are committed to providing high-quality vehicle protection services, including vinyl wraps, paint protection film (PPF), ceramic coatings, window tinting, and chrome deletes. Proper care is essential to maintaining the appearance, durability, and warranty of your service.

Below, you’ll find important care instructions and warranty details to ensure you get the most out of your investment.

Care Instructions for All Services

To maintain the longevity and appearance of your vehicle’s wrap, PPF, ceramic coating, tint, or chrome delete, follow these care guidelines:

✅ DO’S

• Professional Maintenance: For the best care, schedule a Clean Mobile Detailing service or join our Clean Car Club for ongoing professional maintenance.
• Hand Wash Only: Always use a gentle hand wash with pH-neutral soap and microfiber mitts.
• Touchless Car Washes Only: If using an automatic wash, choose touchless only to prevent damage.
• Dry with Microfiber Towels: Prevent water spots by drying your vehicle immediately after washing.
• Wash in the Shade: Avoid washing in direct sunlight to prevent streaking and spotting.

❌ DON’TS

• No Automatic Brush Car Washes: Brushes can cause scratches, peeling, and premature wear.
• No Wax or Polish on Wraps & PPF: These products can cause staining or adhesion issues.
• No Abrasive Towels or Sponges: Always use soft microfiber cloths to avoid surface damage.
• No Harsh Chemicals or Solvents: Avoid degreasers, ammonia-based cleaners, and high pH soaps.

📌 For any questions about proper vehicle care, call or text us at: 801-997-5919.

Warranty Information

What We Cover

Clean Wraps stands behind the quality of our work. If there is a defect caused by material flaws or installation, we will work with the manufacturer to resolve the issue.

• 7-Day Craftsmanship Guarantee: If any defect or material issue occurs due to an error by our team, you must notify us within 7 days of service completion, and we will repair or replace the affected area.
• Manufacturer Warranty: All materials we use come with a manufacturer-backed warranty. Warranty length and coverage vary by product and brand.

📌 For detailed manufacturer warranty information, contact us or refer to the material provider directly.

Warranty Exclusions (What’s NOT Covered)

• Damage from improper care (automatic car washes, high-pressure washing, waxes, harsh chemicals, etc.).
• Pre-existing damage or poor surface conditions affecting adhesion.
• Normal wear and tear (fading, minor scratches, aging).
• Environmental & external factors (rock chips, road debris, bird droppings, tree sap, salt, acid rain, etc.).
• Modifications or third-party repairs after service.

Our team is trained to assess improper care, and Clean Wraps retains sole discretion in determining warranty eligibility.

Contact & Warranty Claims

If you experience an issue with your wrap, PPF, tint, ceramic coating, or chrome delete, please contact us immediately.

• 📧 Email: [email protected]
• 📞 Call/Text: 801-997-5919

📌 For the best long-term care, ask about our Clean Mobile Detailing services!