pixel

FAQ

Welcome to our FAQ page! Here you’ll find answers to the most frequently asked questions (FAQ) about our mobile detailing services. We aim to provide clear and helpful information to ensure you have the best experience with Clean Mobile Detailing. Whether you’re curious about our service process, membership options, or specific detailing services, we’ve got you covered. If you can’t find the answer you’re looking for, please don’t hesitate to contact us directly. We’re here to help!

 

What is Clean?

We are a locally based, owned and operated mobile detailing and wash service. Our auto detailing professionals come to your home, office or job site to make your vehicles look shiny and new.

Our Complete car detailing service will make you Love your car like never before.

What types of vehicles do you offer mobile detailing for?

Sedan, Coupe, Sports Cars, Station Wagon, Hatchback, Convertible, SUV, Pickup Truck, Minivan and fleet vehicles.

Every vehicle receives our full service car detailing including hand wash and interior detail plus optional add-ons.

What is the Clean Car Club?

The Clean Car Club is the easiest way to keep your car clean and save money while doing it. Month-to-Month subscription that brings our detailing service to your like clock-work.

Subscribe & Save with out Monthly, 6 weeks or quarterly services.

What services do you offer?

We continue to train and certify our Clean Pros in a variety of services. Here is a list of what we can help you with:

Interior Car Detailing
Exterior Hand Car Wash
Ceramic Coating

In addition, we offer an extensive list of add-ons you can choose to add to any appointment. Click here to learn more.

Do I need to be present for my appointment?

Not necessarily. If you leave your keys and inform us via email, call or text the exact location of your keys we can perform our services without your presence. If needed we can send you pictures once we are done and for payments we can send you an invoice.

How do I get a hold of you?

Ways to Contact Us:

Website Form: Click Here
Email: [email protected]
Text or Call: 801-997-5919
Google: Click Here
Yelp: Click Here

What are your hours of operations?

We are open Monday to Saturday, 8am to 6pm. You can text or email us 24/7 and our staff will get back to you during business hours.

Do you need power or water source for my appointment?

No. Our Clean vehicles are fully equipped with water and power.

Do you do headlight restoration?

Yes, As part of our optional add-ons during your auto detailing service we can do a headlight restoration.

Do you have a standing location to bring my vehicle into?

Our car detailing services are fully mobile. Services are provided at a location most convenient for you.

Is there a cancelation or rescheduling fee?

We have a 24 hours cancelation or rescheduling policy. Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel or reschedule your appointment less than 24 hours before it is scheduled to take place, you will be subject to a $50 cancelation or rescheduling fee. Refer to our Cancelation and Rescheduling Policy

What if your technician damages my vehicle?

Please email us at [email protected] including any images of the damages. Our team will contact you within 1-2 business days for next steps.

After a carpet and seat shampoo, why are the stains still there?

Stain removal with shampoo or extractor is never 100% guaranteed to eliminate all stains. We will do our best to make your car look like new. Please contact us and we will send a technician back to assess what may be done next.

Do you offer a multi vehicle discount?

Yes! Please call, text or email us and we can apply a discount for multiple vehicles serviced at the same address.

What areas do you offer mobile detailing to?

Currently, we offer Mobile Car Detailing in the areas below:

Utah County
Salt Lake County
Davis County
Wasatch County
Summit County
Tooele County

Website Booking: BOOK NOW
Email: [email protected]
Text or Call: 801-997-5919

How do I book an appointment?

You can book an appointment directly on our website, or request one via Text, Call or Email. Learn more here.

Website Booking: BOOK NOW
Email: [email protected]
Text or Call: 801-997-5919

Do I need to pay upfront to schedule an appointment?

There is a $50 deposit that will be collected at the time of scheduling your appointment. That deposit will be applied towards to cost of your services.

How soon can I book an appointment?

Our schedule and availability changes daily. The easiest way to see our next available time for an appointment would be on our website: Click Here

How long does it take to process a refund?

We ask you to allow up to 5-7 business days for a refund to show up in your bank account. Our staff will process those as fast as possible and from there it takes some time for the banks to handle it.

What payment methods do you accept?

We accept all major debit and credit cards: Visa, Mastercard, Amex and Discover. In addition, we also accept Cash App, Venmo and Cash.

Is tipping mandatory?

No. It is completely optional.

How do I know when my Clean technician is on their way or has arrived?

Your technician will keep you updated via Text or Phone Call when they are on their way or have arrived. Our system also sends automatic reminders via email and Text.

How long does each car detailing take?

On average our appointments take 2-3 hours. Time will vary based on vehicle size and condition. Our service professionals will communicate all that with you at the start of your mobile detailing service.

Do you offer corporate rates?

Yes! We work with many businesses in the area. Please email [email protected] to inquire about our corporate rates.

Clean for Business: Learn More

Do you have a referral program?

We are rolling our a referral and loyalty programs soon. Please call us for more information.

Buy a Gift Card: Click Here

Do you have a service guarantee?

Yes, all of our car details are backed by our 100% Clean Car Guarantee. If you are not happy or we missed some areas we will make it right. Usually we will send another crew to do some touch ups for you and make sure you love your clean car.

Check out our reviwes here.

We Are Hiring!!!

If you are interested in joining the Clean team please email us your resume. We are regularly looking for part-time or full-time technicians.
Clean Mobile Detailing
Website: Click Here
Email: [email protected]
Text or Call: 801-997-5919

Utah's Best Mobile Car Detailing

Clean Mobile Detailing is the #1 rated car detailing service in Utah. We bring the highest quality car detailing services right to your location. Our experienced Clean Pros can provide comprehensive interior and exterior cleaning, ensuring your vehicle looks its best without the hassle of visiting a shop. With our mobile car detailing service, you can enjoy a pristine clean while you relax at home or focus on your daily tasks. We use eco-friendly products and expert techniques to deliver outstanding results every time.Our customers love us and YOU will too.

Clean Car Detailing Gift Card
Give the Gift
of a Clean Car

At Clean, we're not just in the business of detailing cars; we're in the business of spreading joy, one shiny vehicle at a time. Simply book a detail for a loved one or buy a gift card by clicking the button below.

Clean Mobile Detailing White Logo Skinny

#1 Rated
Mobile Car Detailing Service.

Professional, convenient and reliable auto detailing that keeps your car looking its best all year round!

Service Areas

Utah County

Salt Lake County

Davis County

Weber & Wasatch County

Hours of Operation

Monday - Friday: 9am – 5pm

Saturday: 9am – 2pm

Sunday: Closed

Contact Us

[email protected]

(801) 997-5919

1349 S 500 E Ste. 211,
American Fork, UT 84003

The Results Are In

Let's get social

Sign Up For Updates